Shipping policy
Shipping Policy
Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.
1. Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Time
Estimated delivery time depends on your location.
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Domestic Shipping: 5–7 business days
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International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary.
3. Shipping Costs
Shipping charges for your order will be calculated and displayed at checkout. In some cases, we may offer free shipping promotions.
4. Shipment Confirmation & Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number.
5. Customs, Duties, and Taxes
We are not responsible for any customs fees, duties, or taxes applied to your order. These charges are the responsibility of the customer.
6. Shipping Delays
Delivery delays can occasionally occur due to weather, customs clearance, or courier issues. We are not responsible for delays caused by shipping carriers.
7. Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
8. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 48 hours of delivery so we can assist you.